Business Intelligence

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Business intelligence aims to support better business decision-making. Thus a BI system can be called a decision support system (DSS). Though the term business intelligence is sometimes used as a synonym for competitive intelligence, because they both support decision making, BI uses technologies, processes, and applications to analyze mostly internal, structured data and business processes while competitive intelligence gathers, analyzes and disseminates information with a topical focus on company competitors. Business intelligence understood broadly can include the subset of competitive intelligence

Success Factors of Implementation

Although there could be many factors that could affect the implementation process of a BI system,the following are the critical success factors for business intelligence implementation:

  • Business-driven methodology and project management
  • Clear vision and planning
  • Committed management support & sponsorship
  • Data management and quality
  • Mapping solutions to user requirements
  • Performance considerations of the BI system
  • Robust and expandable framework